Thinking about a change of career?
Join our dynamic team at Malta International Airport as a front-line Passenger Ambassador where your focus will be on creating a safe, smooth and welcoming experience for all passengers. You’ll be the go-to person for guidance, reassurance and support throughout our passenger's airport journey. No experience is required as a dedicated on the job training is provided.
Key Responsibilities:
- Greet and assist passengers with professionalism and care
- Respond confidently to emergencies, ensuring safety and calm
- Record key incidents and observations accurately
- Stay up to date through on-going training and contribute ideas to enhance the passenger experience
What We’re Looking For:
- A customer service focussed mindset
- Fluency in English; other languages are a bonus
- Strong people skills and attention to detail
- Able to work shifts, including nights and weekends
- Must pass background checks and be physically fit for the role