G4S Security Services (Malta) Ltd

Malta's Leading, Integrated Security Services provider

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Job Overview:
We are seeking a dynamic and results-driven Head of Sales to lead our sales team in the services industry. This role requires a strong focus on strategic planning, team leadership, and data-driven decision-making. The ideal candidate will possess exceptional analytical and reporting skills and the ability to analyse sales metrics to drive growth and improve performance.

Key Responsibilities:
· Strategic Leadership: Develop and execute a comprehensive sales strategy that aligns with the company’s goals and enhances market share in the services industry.
· Team Management: Lead, mentor, and motivate the sales team to achieve targets, ensuring continuous professional development and performance improvement.
· Sales Reporting: Design and implement robust reporting frameworks to track sales performance, identify trends, and provide actionable insights to stakeholders.
· Data Analysis: Utilize data analytics to assess sales forecasts, customer behaviours, and market trends, making informed decisions to optimize sales strategies.
· Client Relationship Management: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
· Collaboration: Work closely with Operations, HR, Technology and Finance teams to align strategies and share insights that support overall business objectives.
· Performance Metrics: Establish a sales and operations process to create sales targets and pipeline management together with key performance indicators (KPIs) with the aim to evaluate sales team effectiveness and operational efficiency vs company sales strategy.
· Market Research: Stay abreast of industry developments, competitor activities, and emerging trends to inform sales strategies.

Qualifications:
Proven experience (5+ years) in sales leadership within the services industry.
Strong analytical skills with experience in sales reporting and performance analysis.
Preferably in possession of a Bachelor’s degree in Business, Marketing, or a related field; (MBA preferred)
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment.
Proficient in CRM software, Microsoft Office and sales analytics tools.

What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement.
- A collaborative and innovative work environment.

If you are a strategic thinker with a passion for sales and a knack for data analysis, we invite you to apply and help shape the future of our sales organization.

Job Overview:
We are seeking a dynamic and results-driven Head of Sales to lead our sales team in the services industry. This role requires a strong focus on strategic planning, team leadership, and...

Head of Sales

Thinking about a change of career?&nbsp;
Join our dynamic team at Malta International Airport as a front-line Passenger Ambassador where your focus will be on creating a safe, smooth and welcoming experience for all passengers. You’ll be the go-to person for guidance, reassurance and support throughout our passenger's airport journey. No experience is required as a dedicated on the job training is provided.

Key Responsibilities:
<ul>
<li>&nbsp;Greet and assist passengers with professionalism and care</li>
<li>Respond confidently to emergencies, ensuring safety and calm</li>
<li>Record key incidents and observations accurately</li>
<li>Stay up to date through on-going training and contribute ideas to enhance the passenger experience</li>
</ul>

What We’re Looking For:
<ul>
<li>&nbsp;A customer service focussed mindset</li>
<li>Fluency in English; other languages are a bonus</li>
<li>Strong people skills and attention to detail</li>
<li>Able to work shifts, including nights and weekends</li>
<li>&nbsp;Must pass background checks and be physically fit for the role</li>
</ul>

Thinking about a change of career?&nbsp;
Join our dynamic team at Malta International Airport as a front-line Passenger Ambassador where your focus will be on creating a safe, smooth and welcoming...

Malta International Airport Passenger Experience Host

We are looking for a dedicated and vigilant individual to join our team as a Security Guard. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients, employees, and visitors. This role requires a proactive approach to security and the ability to respond effectively to various situations. Responsibilities:
<ul>
<li>Monitor and patrol assigned areas to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.</li>
<li>Respond promptly to alarms and emergency situations, providing assistance as needed.</li>
<li>Conduct regular inspections of premises and report any irregularities or safety hazards.</li>
<li>Maintain a detailed log of daily activities, incidents, and observations.</li>
<li>Enforce rules and regulations to ensure a safe environment for all individuals on the premises.</li>
<li>Provide excellent customer service by assisting visitors and addressing their inquiries.</li>
<li>Collaborate with law enforcement and emergency services when necessary.</li>
<li>Participate in training sessions and drills to stay updated on security protocols and procedures.</li>
</ul>

Requirements:
<ul>
<li>Security training &amp; Certification from Malta Police Department</li>
<li>Proven experience in security or a related field is preferred.</li>
<li>Strong observational skills and attention to detail.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to remain calm and composed in high-pressure situations.</li>
<li>Physical fitness and the ability to stand for extended periods.</li>
<li>Availability to work flexible hours, including nights, weekends, and holidays.</li>
<li>Knowledge of security systems and protocols is an advantage.</li>
</ul>

We are looking for a dedicated and vigilant individual to join our team as a Security Guard. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients,...

Security Guard

We are looking for Monitoring and Enforcement Officers to be assigned with our client Environment and Resources Authority (ERA) to carry out environmental monitoring and compliance duties

Key Responsibilities:
<ul>
<li>Undertake enforcement action including issue of on-the-spot fines and/or warnings.</li>
<li>Carry out investigations, handle operational responses, attend to situations and emergencies that may arise and provide written reports.</li>
<li>Liaise with other law enforcement agencies as appropriate.</li>
<li>Collect evidence to sustain any infringements observed and report accordingly.</li>
<li>Take measures to ensure identification of contraveners, including but not limited to, opening of waste bags.</li>
</ul>

Skills and Requirements
<ul>
<li>Experience in a similar law enforcement / guarding role.</li>
<li>Valid Security Guard licence issued by the Malta Commissioner of Police.</li>
<li>Valid driving licence.</li>
<li>School Leaving Certificate.</li>
<li>Ability to ride and use a scooter and e-bike.</li>
<li>Clean Police conduct.</li>
<li>Excellent communication skills (verbal and written) in Maltese and English</li>
<li>Ability to use smart phones and tablets (training will be provided).</li>
<li>Ability to handle demanding situations and people.</li>
<li>A nautical licence will be considered an asset (and paid additionally)</li>
</ul>

We are looking for Monitoring and Enforcement Officers to be assigned with our client Environment and Resources Authority (ERA) to carry out environmental monitoring and compliance duties

Key...

Monitoring & Enforcement Officer

We are seeking a skilled technician to join our team, specializing in Extra Low Voltage (ELV) systems. The ideal candidate will have a strong background in the installation, maintenance, and troubleshooting of various ELV systems, including but not limited to security, communication, and automation systems. Responsibilities:
<ul>
<li>Install, configure, and maintain ELV systems such as CCTV, access control, intercom, and fire alarm systems.</li>
<li>Perform regular inspections and preventive maintenance on ELV systems to ensure optimal performance.</li>
<li>Troubleshoot and diagnose issues in ELV systems, providing timely and effective solutions.</li>
<li>Collaborate with project managers and other team members to ensure project timelines and specifications are met.</li>
<li>Document all work performed, including system configurations, maintenance activities, and troubleshooting steps.</li>
<li>Provide technical support and training to clients and end-users on ELV system operation and maintenance.</li>
<li>Stay updated on industry trends and advancements in ELV technologies.</li>
</ul>
Requirements:
<ul>
<li>Proven experience as an ELV Technician or in a similar role.</li>
<li>Strong knowledge of ELV systems, including installation and troubleshooting techniques.</li>
<li>Familiarity with relevant safety standards and regulations.</li>
<li>Ability to read and interpret technical drawings and specifications.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Relevant certifications in ELV systems or related fields are a plus.</li>
<li>Willingness to work flexible hours and travel to various job sites as needed.</li>
</ul>

We are seeking a skilled technician to join our team, specializing in Extra Low Voltage (ELV) systems. The ideal candidate will have a strong background in the installation, maintenance, and...

ELV Technician

The Control Room Officer is responsible for monitoring and managing security systems, ensuring safety protocols are adhered to, and responding to incidents in a timely and efficient manner. This role requires vigilance, technical expertise, and strong communication skills to maintain the smooth operation of the control room and ensure the safety of the premises.

Key Responsibilities
1. Monitoring &amp; Surveillance
<ul>
<li>Operate and monitor CCTV systems, fire alarm control panels (FACP), and access control systems.</li>
<li>Conduct regular checks to ensure all equipment is functioning optimally, including cameras, software, and alarms.</li>
<li>Maintain constant vigilance to identify suspicious activities or security breaches.</li>
</ul>
2. Incident Response
<ul>
<li>Respond promptly to alarms or emergencies, verify their nature, and coordinate appropriate actions.</li>
<li>Facilitate emergency evacuations using public addressing systems and support Emergency Response Teams (ERT) during crises.</li>
<li>Document incidents accurately in logs or reports for further review.</li>
</ul>
3. System Maintenance:
<ul>
<li>Perform daily checks on surveillance and access control software for connectivity issues or hardware malfunctions.</li>
<li>Address equipment complaints or malfunctions with necessary troubleshooting measures.</li>
</ul>
4. Reporting and Documentation:
<ul>
<li>Maintain detailed logs of observations, incidents, and system statuses in prescribed formats.</li>
<li>Prepare reports for management regarding security or operational concerns.</li>
</ul>
5. Collaboration:
<ul>
<li>Coordinate with security personnel on-site and external agencies during emergencies or investigations.</li>
<li>Communicate effectively with team members to ensure smooth operations across shifts.</li>
</ul>
6. Compliance:
<ul>
<li>Ensure adherence to organizational safety standards and regulatory requirements for security systems.</li>
</ul>

Required Qualifications
<ul>
<li>High school diploma or equivalent; additional certifications in CCTV operations or safety management preferred.</li>
<li>Experience: Minimum of 3 years in a control room or similar environment involving surveillance systems or emergency response.&nbsp;</li>
<li>Technical Skills: Proficiency in operating CCTV systems, fire alarm panels, access control software, and incident management tools.</li>
</ul>
Key Skills
<ul>
<li>Strong attention to detail for monitoring multiple systems simultaneously</li>
<li>Excellent problem-solving abilities to address equipment issues or emergencies quickly</li>
<li>Effective communication skills for coordination within teams and with external stakeholders</li>
<li>Ability to remain calm under pressure during high-stress situations34.</li>
<li>Working Conditions</li>
<li>Rotating shifts (including nights, weekends, and holidays) to ensure 24/7 coverage.</li>
<li>High-pressure environment requiring constant vigilance and quick decision-making.</li>
<li>This role is critical for ensuring the safety of facilities while fostering a proactive approach to risk management.</li>
</ul>

The Control Room Officer is responsible for monitoring and managing security systems, ensuring safety protocols are adhered to, and responding to incidents in a timely and efficient manner. This role...

Control Room Officer

We are seeking a dedicated and reliable individual to join our team in a critical role that involves the secure transportation of cash and valuables. The ideal candidate will demonstrate a strong commitment to safety and security while maintaining a high level of professionalism. Responsibilities:
<ul>
<li>Safely transport cash and other valuables between designated locations.</li>
<li>Conduct thorough pre-trip inspections of vehicles to ensure operational safety.</li>
<li>Adhere to all security protocols and procedures during transit.</li>
<li>Maintain accurate records of all transactions and deliveries.</li>
<li>Communicate effectively with team members and dispatch regarding routes and schedules.</li>
<li>Respond promptly to any security incidents or emergencies during transit.</li>
<li>Provide excellent customer service while interacting with clients and stakeholders.</li>
<li>Participate in regular training and drills to stay updated on safety and security practices</li>
</ul>

Requirements:
<ul>
<li>Specialised Private Guard (Driving/Non Driving) CIT&nbsp;</li>
<li>Valid Malta driver's license (minimum B, ideally C1) with a clean driving record.</li>
<li>Previous experience in cash handling or security-related roles preferred.</li>
<li>Strong attention to detail and ability to follow strict procedures.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Willingness to work flexible hours, including nights and weekends, as needed.</li>
</ul>

We are seeking a dedicated and reliable individual to join our team in a critical role that involves the secure transportation of cash and valuables. The ideal candidate will demonstrate a strong...

Cash in Transit

An opportunity to start your career within Security Services!
We are seeking a detail-oriented and organized individual to join our Cash Services team. The successful candidate will be responsible for cash handling processes, ensuring accuracy and compliance Responsibilities:
<ul>
<li>Oversee daily cash operations, including counting, refilling, monitoring cash machines.</li>
<li>Ensure compliance with all financial regulations and internal policies related to cash handling.</li>
<li>Maintain accurate records of all cash transactions and prepare reports as needed.</li>
<li>Address and resolve any discrepancies or issues related to cash transactions in a timely manner. Requirements:</li>
<li>Strong attention to detail and accuracy in handling financial transactions.</li>
<li>Excellent organizational and time management skills.</li>
<li>Ability to work effectively in a team-oriented environment.</li>
<li>Strong communication skills, both verbal and written.</li>
</ul>

An opportunity to start your career within Security Services!
We are seeking a detail-oriented and organized individual to join our Cash Services team. The successful candidate will be responsible...

Cash Services

We are looking for a highly organized and personable individual to join our team as a Clerk/Receptionist. This role is essential in providing excellent customer service and ensuring the smooth operation for our clients Responsibilities:
<ul>
<li>Greet and assist visitors in a professional and friendly manner.</li>
<li>Answer and direct phone calls to appropriate personnel.</li>
<li>Manage incoming and outgoing correspondence, including emails and mail.</li>
<li>Maintain and update filing systems, both electronic and paper-based.</li>
<li>Schedule appointments and manage calendars for staff members.</li>
<li>Process and handle invoices and payments as required.</li>
<li>Assist with administrative tasks such as data entry and document preparation.</li>
<li>Ensure the reception area is tidy and presentable.</li>
<li>Collaborate with team members to support office operations</li>
</ul>

Requirements:
<ul>
<li>High School Leaving Certificate or equivalent; additional qualifications in office administration are a plus.</li>
<li>Proven experience as a receptionist or in a similar administrative role.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Excellent verbal and written communication skills Maltese and English</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Ability to handle sensitive information with confidentiality.</li>
<li>Friendly and professional demeanour with a customer-focused approach.</li>
<li>Knowledge of office equipment (e.g., fax machines, printers, copiers).</li>
</ul>

We are looking for a highly organized and personable individual to join our team as a Clerk/Receptionist. This role is essential in providing excellent customer service and ensuring the smooth...

Clerk/Receptionist